Support

Need a hand with NextFour? Most questions are answered below. If you’re still stuck, email us and we’ll get back to you.

Getting started

How do I create a session?

Sign in, tap to create a new session, set the date, courts and how you want players picked (Pegboard, Skill-based or Manual), then share it with your members.

What is Pegboard mode?

It's the classic club pegboard, made digital. Players "peg on" when they arrive, the queue updates live, and courts fill fairly in the right order as games finish. Everyone can see who's next without crowding the board. How it works sets out the exact rules.

How do players check in / peg on?

Players open the session and check in from their phone. You can also run NextFour on a tablet by the courts (Terminal mode) so players check themselves in there.

Clubs

How do I join or create a club?

You can create a club from the app, or join an existing one. New clubs are reviewed before they go live.

How do I become a member of a club?

You're added to a club automatically when you take part in one of its sessions as a player.

Subscriptions & billing

What do the paid plans unlock?

Hosting is free: as many sessions as you like, with Pegboard or Manual picking and the Session Board on a courtside tablet. Pro adds Skill-based picking, King of the Court, player pairing, deputies, calling names aloud and QR or NFC check-in. Club adds club admin, player grading and dedicated Club Board terminals. See How it works for the full list.

How do I manage or cancel my subscription?

Subscriptions are billed through the App Store or Google Play and are managed there:

• iOS: Settings → Apple Account → Subscriptions → NextFour.
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → NextFour.

How do I restore a purchase?

Open NextFour on the device signed in to the same App Store or Google Play account and use "Restore purchases" on the subscription screen.

Account & data

How do I delete my account?

See Account & Data Deletion for full instructions.

Where can I read your privacy policy and terms?

See our Privacy Policy and Terms & Conditions.